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Privacy Policy

Privacy at TWEAK INTELICOM.

How INTELICOM LTD processes personal data when you use tweak.intelligent-services.eu or submit a business enquiry.

Last updated: 22 September 2026

1. Data controller

The controller is INTELICOM LTD, UIC/BULSTAT 205279762. TWEAK INTELICOM is an INTELICOM brand and is not a separate legal entity. Privacy enquiries relating to this website may be sent to contact@tweak.intelligent-services.eu.

2. Data we process

When you contact us through the website, we may process your name, company, business email address, optional phone number, the area you would like to improve, the content of your message, source URL, submission time, privacy-notice acknowledgement and the operational status of the enquiry. A valid submission is stored as a private TWEAK Lead in WordPress before email notification is attempted.

3. Why we process it

We use the information to review and respond to your enquiry, understand its business context, arrange a diagnostic conversation where appropriate, maintain necessary correspondence records, protect the website from misuse and meet applicable legal or regulatory obligations.

4. Lawful basis

Depending on the context, processing may be necessary to take steps requested by you before entering into a contract, to pursue INTELICOM LTD's legitimate interests in handling and securing business enquiries, or to meet a legal obligation. Consent is used only where a separate optional activity actually requires consent; the ordinary contact form is not presented as generic marketing consent.

5. Retention

We keep personal data only for as long as necessary for the enquiry, any resulting business relationship and applicable legal, accounting, security or dispute-resolution requirements. Records that are no longer required are deleted or anonymised under the applicable INTELICOM retention process.

6. Recipients and processors

Access is limited to authorised INTELICOM personnel and service providers needed to operate the website, hosting and email infrastructure. Personal data is not sold. Processor, subprocessor and international-transfer positions are reviewed under the INTELICOM privacy governance framework.

7. Your rights

Subject to applicable data-protection law, you may request access, rectification, erasure, restriction, portability where applicable, or object to certain processing. Where processing genuinely relies on consent, you may withdraw that consent. You may also complain to the competent data-protection supervisory authority.

8. Security

INTELICOM applies organisational and technical safeguards designed to protect personal data against unauthorised access, loss, misuse, alteration or disclosure. Access to TWEAK Leads is restricted to authorised WordPress administration users.

9. Cookies and external services

Information about cookies, browser storage and external resources used by this website is provided in the Cookie Policy.

10. Changes to this notice

We may update this notice when the website, processing activities, providers or applicable requirements change. The version published here is the current website notice for TWEAK INTELICOM.